In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.

In case the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be cancelled online. Total order amount after deduction of shipment and handling charges will be refunded.

However, the order once delivered cannot be cancelled in any case.

In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

RTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account

In case of part cancellations, the amount refunded will be corresponding to the part cancellation.